Last updated: September 2026
Introduction
Indigonook is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website and services.
By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect the following categories of personal information:
- Contact information including name, email address, and postal address
- Organisation details and job title
- Information you provide through enquiry forms and correspondence
- Technical data including IP address, browser type, and device information
- Usage data about how you interact with our website
How We Use Your Information
We use personal information for the following purposes:
- To respond to your enquiries and provide requested information
- To deliver consulting services you have engaged
- To send relevant communications about our services
- To improve our website and user experience
- To comply with legal and regulatory obligations
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: Where you have given explicit consent for specific processing
- Contract: Where processing is necessary to fulfil a contract with you
- Legitimate interests: Where we have a legitimate business interest that does not override your rights
- Legal obligation: Where we must process data to comply with law
Data Sharing
We do not sell your personal data to third parties. We may share information with:
- Service providers who assist in delivering our services
- Professional advisers including lawyers and accountants
- Regulatory authorities when required by law
Any third parties we work with are contractually bound to protect your data and use it only for specified purposes.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Specific retention periods depend on the nature of the data and our legal obligations. When data is no longer required, it is securely deleted or anonymised.
Your Rights
Under data protection law, you have rights including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise any of these rights, please contact us using the details below.
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
International Transfers
Your data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through our website. We encourage you to review this page regularly.
Contact Us
For questions about this Privacy Policy or to exercise your data protection rights, please contact us:
Indigonook
47 Thornton Road
Bradford, BD1 2EP
West Yorkshire
Email: [email protected]