Last updated: September 2026
Our Commitment to GDPR Compliance
Indigonook is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of personal data seriously and have implemented measures to ensure lawful, fair, and transparent data processing.
Data Controller Information
Indigonook acts as the data controller for personal information collected through our website and service delivery. As data controller, we determine the purposes and means of processing personal data and are responsible for ensuring compliance with data protection legislation.
Contact details:
Indigonook
47 Thornton Road
Bradford, BD1 2EP
West Yorkshire
Email: [email protected]
Lawful Basis for Processing
We process personal data only when we have a valid legal basis to do so. The lawful bases we rely upon include:
- Consent: Where you have freely given clear consent for us to process your personal data for a specific purpose.
- Contractual necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms.
- Legal obligation: Where we need to process data to comply with a legal or regulatory requirement.
Your Rights Under UK GDPR
As a data subject, you have the following rights in relation to your personal data:
Right to be informed: You have the right to be told how your personal data will be used. This GDPR page and our Privacy Policy provide this information.
Right of access: You have the right to request a copy of the personal data we hold about you. This is commonly known as a subject access request.
Right to rectification: You have the right to have inaccurate personal data corrected or incomplete data completed.
Right to erasure: You have the right to have your personal data deleted in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
Right to restrict processing: You have the right to request that we limit how we use your personal data in certain circumstances.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to have it transferred to another controller where technically feasible.
Right to object: You have the right to object to processing based on legitimate interests or direct marketing.
Rights related to automated decision making: You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.
How to Exercise Your Rights
To exercise any of your data protection rights, please contact us at [email protected]. We will respond to your request within one month of receipt. In complex cases or where we receive numerous requests, this period may be extended by a further two months, in which case we will inform you.
We do not charge a fee for responding to rights requests unless the request is manifestly unfounded or excessive.
Data Security Measures
We have implemented appropriate technical and organisational measures to protect personal data, including:
- Secure storage systems with access controls
- Encryption of data in transit
- Regular security assessments
- Staff training on data protection
- Incident response procedures
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights, we will also notify you directly without undue delay.
International Data Transfers
Where we transfer personal data outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements. This may include standard contractual clauses approved by the Information Commissioner's Office or transfers to countries with adequate data protection standards.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: ico.org.uk
We encourage you to contact us first so we can attempt to resolve any concerns.
Updates to This Information
We review our data protection practices regularly and may update this page to reflect changes in legislation or our procedures. Please check back periodically for updates.